Service & Warranty

At Al Diwan Kitchen Equipment, we are committed to ensuring that your equipment performs optimally throughout its lifespan. Our dedicated service and warranty programs are designed to give you peace of mind and reliable support.

Warranty Coverage

All products purchased from Al Diwan Kitchen Equipment come with a standard manufacturer’s warranty covering defects in materials and workmanship. Key points include:

• Warranty period varies by product type (refer to product details for exact duration).
• Coverage includes repair or replacement of defective parts.
• Warranty does not cover damage caused by misuse, improper installation, or unauthorized modifications.

Service & Support

We provide professional service support to ensure your kitchen equipment remains in peak condition:

• Installation assistance and setup guidance for all products.
• On-site maintenance and repair services in Dubai and Sharjah.
• Technical support via phone, email, or WhatsApp.
• Spare parts availability for timely repairs and replacements.

How to Claim Warranty

To make a warranty claim, please follow these steps:

• Contact our customer support team with product details and proof of purchase.
• Describe the issue clearly and provide images if possible.
• Our team will guide you through repair, replacement, or service options.

Contact Us for Service